After placing your Urthly Kreations order you will receive an e-mail stating that your order is being processed. Processing may take up 72 hours. Please allow 1-3 business days for your order to be processed. If your order is placed Saturday-Sunday it will be processed on the next business day (Monday). Urthly Kreations products are handmade,and takes time, please be patient by allowing us 2-4 days for order preparation, to ensure we make your Urthly K. porduct(s) perfectly! Urthly Kreations thank you for your patience!
All orders are shipped via USPS
Please allow 3-5 business days for shipping.
Urthly Kreations is not responsible for any delays on the behalf of our mail carrier.
After your order has been processed shipping method/ shipping address is not able to be altered. Before completing your order please ensure that ALL informations is CORRECT, we are not able to change information after it is in our system. Urthly Kreations will NOT be held responsible for packages delivered to incorrect addresses provided by customer. If a package is lost or stolen YOU must file a claim with the USPS. Urthly Kreations will NOT be held for lost or stolen packages after they have left our hands.
For any questions regarding processing & shipping, e-mail us at email@example.com.